The username should always be “ admin” when creating a secondary account. Log in to your recorder from a TV / Monitor using your admin credentials.If you are the admin of the system and wish to allow someone else to remotely view the cameras from their Smart Device, you will need to create a second set of login credentials for them to use. Adding Additional Users for Remote Viewing If you do not have login credentials, please contact the admin.Ģ. If you are NOT the admin, log in with your username credentials. When doing so, you will be asked to enter the username and password for the system. To remotely view your system, you will need to add it to the Night Owl HD App. NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone. Adding Additional Users for Remote Viewing.Click from the list below to navigate to that section of this guide for more information.